Wedding Photography & Videography 

Terms & Conditions


Booking Fee

The booking fee of £400 is to be made by BACS online bank transfer (preferred), or a cheque made payable to Amy Chapple, and secures the date, time and services of the Photographer(s) and Videographer(s) for the wedding and is non-refundable or transferable in the event of cancellation (see cancellation section).


Payments

Following payment of the booking fee, the balance of AMOUNT is due by DATE. No video footage, photographs, albums, USB memory stick or other products will be delivered until all payments due have been paid in full. Payment for reprints, albums or other additions are to be made in full at the time of ordering.

Payment for additional attendance hours (part or whole at £300 per hour for both the Photographer and Videographer) where agreed, but which may not be known accurately at the time of contract signing, must be made within 14 days after the wedding date.

All payments are to be made to:

Amy Chapple Photography Starling Bank Sort Code: 60-83-71 Account: 60771745


Prices

All prices are as at the time of signing the contract, but in the event that changes arise that are outside the Photographer(s) and Videographer(s) control, for instance but not exclusively, the costs of prints, additions, travel and accommodation, then we will inform the Client of such at our earliest convenience.


Photographer(s)

The Principal Photographer will be Amy Chapple. If your packages include a second photographer, or if you would like to book a second photographer, this person will be chosen by Amy Chapple. They will be the ONLY stills Photographers allowed to attend for financial gain.

Videographer(s)

The Principal Videographer will be Nicholas Rueth. If your packages include a second videographer, or if you would like to book a second videographer, this person will be chosen by Nicholas Rueth. They will be the ONLY Videographers allowed to attend for financial gain.


Creative Licence

The Photographer and Videographer shall be granted artistic licence in relation to the poses photographed, video and the locations used. The style and the number of photographs/minutes of footage are dependent on the weather and the availability and willingness of the clients and their guests. The Photographer and Videographer will make their best effort to honour requested photographs or video footage but do not undertake any guarantee for any specific picture or film, nor incorporate any specific background, location or group arrangement. The Photographer and Videographer shall also be granted artistic licence in relation to the final edit of all photos.


Prints

The Photographer will provide a pleasing colour balance but cannot guarantee exact colour matching owing to anomalous reflectance caused by a combination of certain dyes and materials, especially man-made fibres. It is sometimes impossible to record on film or digitally the exact colour as seen by the human eye.


Display

The Photographer and Videographer may display any photographs or video included in this contract in/on their studio, website, portfolio, literature, display areas, exhibitions, competitions, advertising, slide shows and social media, unless expressly denied in writing by the Client.


Retouching

Retouching and digital manipulation is available to the Client as an optional extra.


Print reorders

All print reorders shall be treated as an extension of this contract and no responsibility for error will be accepted unless orders are given in writing.


Copyright

Any images and video footage, or copies of images and video footage, whether stored digitally or otherwise and any computer program including any source or object code, computer files or printed documentation relating to such images are protected by the Copyright and Design Act 1988. It is contrary to the Act to copy or allow to be copied photographically, electronically or by any other means an image or video created as part of this contract without the permission of The Photographer(s)and Videographer(s) in writing. Negatives/Digital files remain the property of The Photographer and Videographer. Click here to read a Fact Sheet of how and where Copyright applies.


Licensed Images

Images will be supplied by the Photographer via an online gallery. Images will be available to download with a private pin code. Images will be supplied with a high resolution and print ready format, with an option to download a smaller format, easier for sharing digitally.

Images will be stored on this gallery for 6 months and it is the responsibility of the client to download the digital photos and store them safely within this time. Instructions will be given at the time of sending. Additional storage time can be purchased after the 6 month period is over.

Only if the package states, the client will also receive images on a USB memory stick as high resolution JPEG format digital files which will be suitable for printing.

Images are licensed to the client for sharing or displaying electronically with Family and Friends, and for printing by the Bride and Groom. Remaining family and guests must view and purchase prints from the online gallery.

Image files must NOT be copied, altered or sold in any way whatsoever.


Licensed Video

Video will be supplied by the Videographer via an online gallery. Video will be available to download with a private link.

Video will be supplied in high definition and available to download in a smaller format, easier for sharing digitally.

Video will be stored on this gallery for 6 months and it is the responsibility of the client to download the video files and store them safely within this time. Instructions will be given at the time of sending.

Only if the package states, the client will also receive the video on a USB memory stick as high definition digital files. Video will be licensed to the client for sharing or displaying electronically with Family and Friends.

Video files must NOT be copied, altered or sold in any way whatsoever.

Wedding film packages do not include full separate films of any event from the day such as the ceremony, speeches and first dance. These can be added to a package for a fee, but this must be specified when booking.


Film Audio

For copyright reasons, finished films cannot include unlicensed music. This includes, but is not limited to, music playing during the day of filming such as during your first dance song, music playing when walking down the aisle, and background music from throughout the day. Licensed music will be added to the finished film which will include rights to be shared online. Voice audio will be collected from throughout the day, but the videographer makes no guarantee to capture specific audio clips including during speeches, vows, and other moments from the day.


Third Party Printing

The Photographer cannot accept any responsibility or liability for colour balance or quality of any prints printed by third party printers such as online or high street photo processing shops.


Attendance

In the unlikely event of the assigned Photographer or Videographer being unable to attend your wedding due to unforeseen circumstances, we reserve the right to appoint another Photographer or Videographer to attend your wedding on our behalf to undertake the wedding photography to his/her best ability.


Travel, Accommodation and Subsistence

For attendance at venues outside of North Devon, travel costs at the rate of £0.50 per mile each way will be charged where appropriate, unless stated otherwise. For locations more than a 3 hour drive away, whether in the UK or abroad, modest accommodation charges will be made or arranged for by the client. For attendance at venues outside of England, further travel costs, such as flights will be charged to the client. All accommodation and travel arrangements must be agreed by both parties in writing. Accommodation must not be located more than 10 miles from the wedding venue or wedding preparation location.


Meal

It is advised that a meal is provided for The Photographer and Videographer at the venue and served at the same time as the guests. The Photographer and Videographer do not need to sit with guests, but being close by will ensure important speech photos are not missed. If a meal is not provided, it is understood that the Photographer and Videographer may leave the venue to eat and therefore hold no responsibility for any photo or video opportunities missed during this time.


Insurance & Limitation of Liability

The Photographer(s) and Videographer(s) will maintain Public Liability and Professional Indemnity insurance at all times. However, in the unlikely event of a total photographic/video failure or cancellation of this contract by either party or in any other circumstance, the liability of one party to the other shall be limited to the total value of the contract. Neither party shall be liable for any indirect or consequential loss.


Force Majeure (Act of God)

In the unlikely event of total photographic or video failure, injury, sickness, or other event beyond the Photographer(s) and/or Videographer(s) control, (including natural disasters) their liability shall be limited to a full refund of all monies paid. The clients statutory rights are not affected. The Photographer and Videographer have full Public Liability, and Professional Indemnity Insurance.


Photographer/ Videographer Cancellation

In the unlikely event that the Photographer(s) and/or Videographer(s) has to cancel the event, due to circumstances beyond their control the full amount of the booking fee and any further payments received will be returned to the Client.

Any monies refunded will be made payable only to the client who’s account the deposit came from.


Client Cancellation

The client has a right to cancel at any time during the 14 day cancellation period without giving any reason, and without incurring any liability. The cancellation period ends at the end of 14 days after the day on which the contract is entered into.

Should the Client wish to cancel, a notice of cancellation must be given in writing or via email to the Photographer. In such circumstances, the Client will be liable to pay the Photographer(s) and Videographer(s) the following sums:

  • Notice received 14 days after booking and more than 1 year before the wedding date: £400 (booking fee)
  • Notice received 14 days after booking and more than 6 months before the wedding date: £400 (booking fee)+ 25% of
  • balance
  • Notice received 14 days after booking and less than 6 months before the wedding date: £400 (booking fee) + 50% of
  • balance
  • Where an event is postponed until a later date, unless specified by the Photographer in writing/via email, the postponement will be treated as a cancellation in accordance with the above payment structure. Weddings that are postponed to a later date will retain the fee as long as the Photographer can re-schedule the booking to the new date and time. In this event a new Booking Agreement will be created and this Booking Agreement will become void.


Covid-19

If your wedding cannot go ahead due to Government guidelines surrounding Covid-19, such as a national or local lockdown, it is advised that you reschedule your day.

If the Photographer is available for the new date, your booking will be transferred with no fee.

If the Photographer is not available for the new date and you don't wish to align your new date with the Photographers availability, a notice of cancellation must be given in writing or via email to the Photographer. This will be treated as a client cancellation. All monies paid will be refunded but the £400 booking fee will be retained by the Photographer and Videographer for the work carried out so far, as per the CMA Guidelines.

If your wedding day can go ahead under government guidelines but you choose to postpone or cancel, this will also fall under the standard 'Cancellation by Client' terms.


Complaints

Any complaints should first be raised by the Client with the Photographer and Videographer in writing within 21 days from the date of receipt of images. In the unlikely event of an unresolved complaint the Client may request the Society of Wedding and Portrait Photographers (SWPP) to mediate but only on the basis that its decision shall be final and binding upon both parties.


Harassment Policy

Ensuring the appropriate behaviour of all guests and other persons at the wedding covered by Photographer(s) and Videographer(s) shall be the responsibility of the Client. In the event the Photographer(s) and/or Videographer(s) experiences any inappropriate, threatening, hostile or offensive behaviour, or feels at risk to person or equipment, either from any guest, other person attending, or from persons in the vicinity of the wedding then the Photographer(s) and Videographer(s) reserves the full right to end wedding coverage immediately and leave the wedding, with the Client being advised verbally at the time and a formal written advisement within 48 hours. The Photographer(s) and Videographer(s) shall be entitled to retain all monies paid and the Client agrees to not hold the Photographer(s) and Videographer(s) responsible as a result of incomplete wedding photography coverage.


Engagement/Pre-Wedding Shoot

Where a pre-wedding shoot option has been included, the Photographer and Videographer(s) will work with the client to choose the date, time and location of the shoot. The Photographer and Videographer(s) reserves the right to charge travel expenses should it be outside of North Devon with any charges being agreed in writing by both parties. Any prints of products from the engagement/pre- wedding shoot are not included as part of your wedding package – but can be purchased separately.


Delivery Times

We will aim to deliver your album and film within 12 weeks however during busy periods the waiting time could be longer.


Country of Jurisprudence

This Contract is made under, and subject to, English Law.