Terms & Conditions
Before booking, it's super important that you read and understand the below. Once you have accepted these terms, you shall receive a legally binding contract with the details of your wedding, our and these terms:
It is agreed that the following terms set out the total agreement made between the parties and that no variation or modification of this contract shall be effective unless agreed by both parties in writing or via email.
The booking fee of £200 is to be made by BACS online bank transfer (preferred), or a cheque made payable to Amy Chapple, and secures the date, time and services of the Photographer(s) for the wedding and is non-refundable or transferable in the event of cancellation (see cancellation section).
Following payment of the booking fee, the balance of £ is due by [DATE]. No photographs, albums, USB memory stick or other products will be delivered until all payments due have been paid in full. Payment for reprints, albums or other additions are to be made in full at the time of ordering.
Payment for additional attendance hours (part or whole at £150 per hour) where agreed, but which may not be known accurately at the time of contract signing, must be made within 14 days after the wedding date.
BACs payments to be made to: Amy Chapple Photography (details will be sent via email)
All prices are as at the time of signing the contract, but in the event that changes arise that are outside the Photographer(s) control, for instance but not exclusively, the costs of prints, additions, travel and accommodation, then we will inform the Client of such at our earliest convenience.
The Principal Photographer will be Amy Chapple. If your packages include a second photographer, or if you would like to book a second photographer, this person will be chosen by Amy Chapple. They will be the ONLY stills Photographers allowed to attend for financial gain. Videographers attendance will be accepted by agreement.
The Photographer shall be granted artistic licence in relation to the poses photographed and the locations used. The style and the number of photographs are dependent on the weather and the availability and willingness of the
clients and their guests. The Photographer will make their best effort to honour requested photographs but does not undertake any guarantee for any specific picture nor incorporate any specific background, location or group arrangement.
The Photographer shall also be granted artistic licence in relation to the final edit of all photos.
The Photographer will provide a pleasing colour balance but cannot guarantee exact colour matching owing to anomalous reflectance caused by a combination of certain dyes and materials, especially man-made fibres. It is sometimes impossible to record on film or digitally the exact colour as seen by the human eye.
The Photographer may display any photographs included in this contract in her studio, website, portfolio, literature, display areas, exhibitions, competitions, advertising, slide shows and social media, unless expressly denied in writing by the Client.
Retouching and digital manipulation is available to the Client as an optional extra.
All print reorders shall be treated as an extension of this contract and no responsibility for error will be accepted unless orders are given in writing.
Any images or copies of images whether stored digitally or otherwise and any computer program including any source or object code, computer files or printed documentation relating to such images are protected by the Copyright and Design Act 1988. It is contrary to the Act to copy or allow to be copied photographically, electronically or by any other means an image created as part of this contract without the permission of The Photographer(s) in writing. Negatives/Digital files remain the property of The Photographer.
Images will be supplied by Amy Chapple Photography via an online gallery. Images will be available to download with a private pin code. Images will be supplied with a high resolution and print ready format, with an option to download a smaller format, easier for sharing digitally.
Images will be stored on this gallery for 6 months and it is the responsibility of the client to download the digital photos and store them safely within this time. Instructions will be given at the time of sending.
Only if the package states, the client will also receive images on a USB memory stick as high resolution JPEG format digital files which will be suitable for printing.
Images are licensed to the client for sharing or displaying electronically with Family and Friends, and for printing by the Bride and Groom ONLY. Remaining family and guests must view and purchase prints from the online gallery.
Image files must NOT be copied, altered or sold in any way whatsoever.
Third Party Printing
The Photographer cannot accept any responsibility or liability for colour balance or quality of any prints reproduced from the USB Memory Stick that we may supply by third party printers such as online or high street photo processing shops.
In the unlikely event of the assigned Photographer being unable to attend your wedding due to unforeseen circumstances, we
reserve the right to appoint another Photographer to attend your wedding on our behalf to undertake the wedding photography to his/her best ability.
Travel and Subsistence
For attendance at venues outside of North Devon, travel costs at the rate of £0.50 per mile each way will be charged where
appropriate. For locations more than a 3 hour drive away, whether in the UK or abroad, modest accommodation charges will be made or arranged for by the client.
For attendance at venues outside of England, further travel costs, such as flights will be charged to the client. All accommodation and travel arrangements must be agreed by both parties in writing.
It is advised that a meal is provided for The Photographer at the venue and served at the same time as the guests. The Photographer does not need to sit with guests, but being close by will ensure important speech photos are not missed. If a meal is not provided, it is understood that the Photographer may have to leave the venue to eat and holds no responsibility for not capturing desired photos around this time.
Insurance & Limitation of Liability
The Photographer(s) will maintain Public Liability and Professional Indemnity insurance at all times. However, in the unlikely event of a total photographic failure or cancellation of this contract by either party or in any other circumstance, the liability of one party to the other shall be limited to the total value of the contract.
Neither party shall be liable for any indirect or consequential loss.
Force Majeure (Act of God)
In the unlikely event of total photographic failure, injury, sickness, or other event beyond the Photographer(s) control, (including natural disasters) their liability shall be limited to a full refund of all monies paid. The clients statutory rights are not affected. The Photographer has full Public Liability, and Professional Indemnity Insurance.
In the unlikely event that the Photographer(s) has to cancel the event, due to circumstances beyond her control the full amount of the booking fee and any further payments received will be returned to the Client.
Any monies refunded will be made payable only to the client who’s account the deposit came from.
The client has a right to cancel at any time during the 14 day cancellation period without giving any reason, and without incurring any liability. The cancellation period ends at the end of 14 days after the day on which the contract is entered into.
Should the Client wish to cancel, a notice of cancellation must be given in writing or via email to the Photographer. In such circumstances, the Client will be liable to pay the Photographer(s) the following sums:
- Notice received 14 days after booking and more than 1 year before the wedding date: £200 (booking fee)
- Notice received 14 days after booking and more than 6 months before the wedding date: £200 (booking fee)+ 25% of balance
- Notice received 14 days after booking and less than 6 months before the wedding date: £200 (booking fee) + 50% of balance
Where an event is postponed until a later date, unless specified by the Photographer in writing/via email, the postponement will be treated as a cancellation in accordance with the above payment structure. Weddings that are postponed to a later date will retain the fee as long as the Photographer can re-schedule for the new date and time. In this event a new Booking Agreement will be created.
If your wedding cannot go ahead due to Government guidelines surrounding Covid-19, such as a national or local lockdown, it is advised that you reschedule your day.
If the Photographer is available for the new date, your booking will be transferred with no fee.
If the Photographer is not available for the new date and you don't wish to align your new date with the Photographers availability, a notice of cancellation must be given in writing or via email to the Photographer. This will be treated as a client cancellation. All monies paid will be refunded but the £200 booking fee will be retained by the photographer for the work carried out so far, as per the CMA Guidelines.
If your wedding day can go ahead under government guidelines but you wish to postpone or cancel, the Photographer will try to work with you but unless specified otherwise, this will fall under the standard 'Cancellation by Client' terms.
Any complaints should first be raised by the Client with the Photographer in writing within 21 days from the date of receipt of images. In the unlikely event of an unresolved complaint the Client may request the Society of Wedding and Portrait Photographers (SWPP) to mediate but only on the basis that its decision shall be final and binding upon both parties.
Ensuring the appropriate behaviour of all guests and other persons at the wedding covered by Photographer(s) shall be the
responsibility of the Client. In the event the Photographer(s) experiences any inappropriate, threatening, hostile or offensive behaviour, or feels at risk to person or equipment, either from any guest, other person attending, or from persons in the vicinity of the wedding then the Photographer(s) reserves the full right to end wedding coverage immediately and leave the wedding, with the Client being advised verbally at the time and a formal written advisement within 48 hours. The Photographer(s) shall be entitled to retain all monies paid and the Client agrees to not hold the Photographer(s) responsible as a result of incomplete wedding photography coverage.
Where a pre-wedding shoot option has been included, the Photographer will work with the client to choose the date, time and
location of the shoot. The Photographer reserves the right to charge travel expenses should it be outside of North Devon. Any prints of products from the pre wedding shoot are not included as part of your wedding package – but can be purchased separately.
We will aim to deliver your album within 12 weeks however during busy periods the waiting time could be longer.
Country of Jurisprudence
This Contract is made under, and subject to, English Law.